Practices 1.4 - Student Services in a Digital World
Digital Services
EN
Magali Doyen, Project Manager for the Student Accomodation Information System, Digital Division of the Cnous
Student Housing in the Digital Age: simplified procedures, shared data, smart and connected services
Supporting the digital transformation of student housing in French residence halls by offering simpler pathways: this ambition is based on the secure reuse of data between administrations, the interoperability of information systems and the development of digital services enriched by artificial intelligence, in order to reduce administrative procedures, improve the student experience and strengthen the efficiency of the student services in the French Cnous-Crous network.
Alexander Schmitt, Master Chef & Lucas Woll, Deputy Head of Dining Services, STW Kaiserslautern
The kitchen robot KAI – Robotics in Student Dining Halls – The kitchen robot KAI as an innovative example in dining services
The STW Kaiserslautern has reacted to falling sales in student dining, a decline in staff and changing eating habits among students with a pilot project. The cooking robot KAI (Kaiserslautern Artificial Intelligence) prepares up to three dishes a day at the touch of a button. The system combines cold storage, cooking and rinsing in one device. Although the machine masters the entire cooking process, the human factor remains decisive: the Robotic Kitchen only works in conjunction with trained personnel. The presentation includes a short video of the robot in action.
Deirdre Parker, Career Services, University College Cork
Digitally enabled services for international students
This session shares the learnings from the journey towards one‑to‑many, digitally enabled career programmes, with a particular focus on Propel, a job market readiness programme for international students at the point of arrival. Through a candid account of piloting Propel and a broader strengths‑based planning programme, the session will explore engagement patterns, teaching methods, practical challenges and unexpected learnings. Attendees will gain practical insights into piloting digitally enabled career programmes at key transition points, and discover how student feedback and programme data has reshaped design decisions, strengthening impact, accessibility, and confidence‑building across the student journey.