Presentations 2.4 - Digitalisation of Counselling Services
Digital Student Services
Lea Hildermeier, Project Manager, Forum on Digitalisation in Higher Education (HFD) and Centre for Higher Education Development (CHE)
Well-Being and Mental Health in a Digital Era
Dr Christian Wiesner, Head of the Clinical Psychology Research Laboratory at University of Kiel
Artificial intelligence and chatbots in students‘ everyday lives
How AI and chatbots are changing everyday university life.
• How useful are chatbots in a university context?
• How useful are chatbots in the field of mental health?
• Chatbots – what could possibly go wrong?
• Chatbots vs. humans
• Dos and don’ts for counselling services
• What does the future hold?